To apply for Direct Assistance, click the button below.

HELPLINE   |   843.524.4357 or call 211 or text 211211

FREE information and referral assistance is available at ANY HOUR or DAY OF THE WEEK, by calling 211, texting 211211 or visiting

United Way of the Lowcountry’s HELPLINE offers health and human services information, referral, advocacy and support to help callers find the assistance they need to address the everyday challenges of living as well as those that develop during times of disaster and other community emergencies. By working closely with our funded agencies, we ensure the HELPLINE does not duplicate services.

Our HELPLINE staff can answer your questions Monday through Friday from 8:30 a.m. to 5 p.m. about where to find help with:

  • Rent/Utility Assistance
  • Food Banks
  • Shelter
  • Childcare Resources
  • Physical/Mental Health
  • Employment Services
  • Elderly/Disabled Services
  • Credit Counseling
  • & more…
Last year, United Way provided 7,056 referrals to our neighbors through our HELPLINE.
Meet the Williams Family
“We reached out to United Way five years back, and they've been there ever since.”

HELPLINE assists people right here in our community like the Williams family. They went from being a two income household to just one when their youngest child, “Baby Joey,” was born with a rare heart condition. He has undergone numerous surgeries since he was born, which has meant countless trips back and forth to MUSC in Charleston. Our HELPLINE was able to provide the Williams family with a variety of support services so they could focus their attention on the health needs of their newborn son.

Meet Wanda
“I don’t know where I would be without United Way. I wouldn’t have rent or a deposit. I wouldn’t be able to pay my light bill or my water bill.”

Like so many of our neighbors, Wanda and her family moved to the Lowcountry looking for a fresh start. However, soon after relocating to Beaufort, Wanda was diagnosed with a serious health issue that made it impossible for her to continue to help support her family. Faced with mounting medical bills and the possible loss of their home during a pandemic, HELPLINE was able to provide the funds and referrals needed to help her family find stable housing.