Through your generosity last year, we answered 1,644 calls served, 566 walk-ins and provided 2,665 referrals.

United Way of the Lowcountry Runs a HELPLINE for Both Referrals and Direct Services

United Way of the Lowcountry’s HELPLINE assists people right here in our community like the Williams family. They went from being a two income household to just one when their youngest child, “Baby Joey,” was born with a rare heart condition. He has undergone numerous surgeries since he was born, which has meant countless trips back and forth to MUSC in Charleston.

With less income coming in and an increase in unexpected out of pocket and medical expenses, Joe Williams says he had to put his pride aside and reach out for assistance. Through the generosity of our community, the HELPLINE provided support services to help provide the Williams family with the basic essentials they needed during a di cult time so they could focus their attention on Baby Joey and their family. “United Way has been an answer to our prayers,” said Joe Williams. “When we needed them, they were there.”

For those needing help finding quality aftercare programs, care for an aging parent, a haven from domestic violence or emergency assistance, United Way’s HELPLINE is the number to call when you need help and don’t know where to turn. Our trained HELPLINE specialists are good listeners, blending understanding and expertise to provide information and referrals, advocacy, and direct assistance. By working closely with our funded agencies, we ensure the HELPLINE does not duplicate services.

“United Way has been an answer to our prayers. When we needed them, they were there.”