UW of SC Partners with SCDSS to Connect Residents to Resources Through 2-1-1 Text

United Way of South Carolina is partnering with South Carolina Department of Social Services (SCDSS) to launch a new texting feature that conveniently connects families and individuals to social services resources through mobile devices.

SCDSS is using United Way’s 2-1-1 service, which is an automated texting platform, to meet residents where they are and in need of help. South Carolina residents can now connect with information on foster care support and reporting child or adult abuse quickly and efficiently.

“The United Way is extremely excited to partner with SCDSS to offer this great new resource to all residents of South Carolina,” said John-Mark Bell, Chief Operating Officer for United Way Association of South Carolina, “Anyone that needs help finding or accessing programs provided through DSS, such as child welfare services, adult advocacy, and food assistance through SNAP, can now simply text DSS to 211211.

This free and simple tool allows residents to learn, explore and access services designed to support those with the greatest need in our state. The United Way is proud to be a part of this project and we’re very grateful to partner with SCDSS to better serve all people in all communities.”

The service was made possible by support from Duke Energy.

United Way’s SC 2-1-1 serves as a safety net for anyone needing help finding assistance, by helping improve the effectiveness and coordination of health and human services across the state. The statewide program provides information and referrals to health and human service resources. The service, which is free and confidential, is available 24/7, 365 days per year.

To watch a brief demonstration on the texting program, visit https://youtu.be/tBisEabGyCE

To find out more about SC 2-1-1, visit www.sc211.org.

About United Way of the Lowcountry

Since the 1950s, United Way of the Lowcountry has been working to create a better life for the residents of Beaufort and Jasper counties. Our focus is on protecting services vital to the immediate basic needs of the most vulnerable members of our community; while making long term investments in education, economic mobility and health, because these are the building blocks for a good quality of life. We bring together people and organizations from all across the Lowcountry who bring the passion, expertise and resources needed to get things done. Each year, United Way raises funds through our annual campaign, special events and grants. Just as funds are raised locally, United Way funds stay local. Learn how you can be a part of United Way at www.uwlowcountry.org.